Lab Results

Lab Processing

• I returned my kit, when will my lab results be ready?
• How will I know when my lab results are ready?
• What happens if I return my kit late to the lab?
• What if there is an issue with my sample at the lab?
• I returned my kit and am waiting for lab results. What do I do?

Finding My Lab Results

• Where will my lab results appear when they are ready?
• What if my lab results are not showing in the portal?

Understanding my Lab Results

• What does "quantity not sufficient" mean?
• What does "detected" or "reactive" mean?
• What does "not detected" or "non reactive" mean?
• What is a reference range?
• What do I do if I receive a positive or abnormal lab result?
• What does "test not performed" mean?

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