Thank you for returning your kit!
First, sadly USPS can experience delays. It might take up to a week from the time you put your kit in the mail for your kit to actually reach the lab and begin processing.
You should receive a test-samples-received email notification when your kit has been successfully received by the lab.
From that point on, lab results should take between 3-5 business days. If it has been over 7 days, and you are still waiting on results, please reach out to support@poweredbyash.com for assistance.